Terms and Condition

Welcome to Saif Bakers & Sweets. By accessing our website and purchasing our products, you agree to the following terms and conditions.

1. General

These terms and conditions apply to all orders placed by customers with Saif Bakers & Sweets (referred to as “we,” “our,” or “us”). By using this website and ordering products, you accept and agree to these terms and conditions.

2. Orders

2.1. Order Placement: Orders can be placed through our website, phone, or in-store.

2.2. Order Confirmation: Once an order is placed, you will receive a confirmation email or message containing your order details. This is a confirmation that we have received your order and are processing it.

2.3. Right to Refuse: We reserve the right to refuse any order if we are unable to fulfill it for any reason. In such cases, a full refund will be issued.

3. Pricing and Payment

3.1. Pricing: All prices listed on our website are in local currency and are inclusive of applicable taxes unless otherwise stated.

3.2. Payment: Payment for orders can be made via credit/debit cards, bank transfers, or cash on delivery, as applicable to your order method. Payment must be made in full before delivery or collection of the order.

3.3. Price Changes: Prices for our products may change without notice, but this will not affect orders that have already been confirmed.

4. Delivery and Pickup

4.1. Delivery: We offer delivery services within specified areas. Delivery charges and estimated delivery times will be provided at checkout. Delays in delivery may occur due to unforeseen circumstances, but we strive to meet the specified delivery timelines.

4.2. Pickup: If you choose to pick up your order from our store, please ensure to collect it within the time specified. Orders not picked up within this timeframe may be canceled without a refund.

5. Cancellations and Refunds

5.1. Cancellation by Customer: You can cancel your order within 1 hour of placing it. Cancellations after this period may not be accepted as orders would be in the process of preparation.

5.2. Cancellation by Saif Bakers & Sweets: We reserve the right to cancel any order due to unforeseen circumstances, such as ingredient shortages or issues with delivery. In such cases, a full refund will be processed.

5.3. Refunds: If the product you receive is damaged or incorrect, please contact us immediately. Refunds or replacements will be issued if valid claims are made within 24 hours of receiving the order. The product must be returned in the condition it was received.

6. Product Availability

We strive to ensure all products listed on our website are available. However, there may be occasions when certain products are unavailable due to high demand, supply chain issues, or seasonal ingredients. In such cases, we will notify you and offer an alternative or refund.

7. Food Safety and Allergens

7.1. Food Handling: Our products are prepared in environments that handle nuts, dairy, gluten, and other allergens. We take precautions to prevent cross-contamination, but we cannot guarantee that our products are free from allergens.

7.2. Allergen Information: It is the responsibility of the customer to inform us of any allergies or dietary restrictions. We are not liable for any adverse reactions to our products if such information is not provided.

8. Use of Website

8.1. Content: All content on our website, including text, images, and logos, is the property of Saif Bakers & Sweets. Unauthorized use of our content is prohibited.

8.2. Website Availability: We make every effort to keep our website running smoothly. However, we are not responsible for any downtime, technical issues, or website errors.

9. Limitation of Liability

Saif Bakers & Sweets will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the amount paid for the product in question.

10. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms periodically.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [Your Country], and you submit to the exclusive jurisdiction of the courts located in [Your Jurisdiction].

12. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

Saif Bakers & Sweets